Help

Written from the questions customers actually ask, not from a feature list.

4 articles

What “unlimited” includes
Exactly what each plan covers per seat, what is metered, what a phone number costs, and what happens at the edge of a plan.

What happens when two people answer at once
How parallel dialing resolves simultaneous answers: who gets connected, what the others hear, and what is logged against them.

Which dialer type fits your team
Preview, power, parallel and predictive dialing compared on what actually decides it: call volume, team size and the compliance surface you take on.

Why a number shows the wrong time zone
Area codes are not a reliable guide to where someone is. What that means for calling windows, and what to do when the time zone looks wrong.

Still stuck? The chat in the corner reaches a person.